Updated on: 24 January 2024
Privacy and Policy
How to improve it:
BOUJEE HOME LOANS PTY LTD ACN 670 033 995 (Boujee Home Loans) is committed to providing you with the highest levels of customer service experience. This includes protecting your privacy and we comply with the Privacy Act 1988 (Cth), the Notifiable Data Breach scheme established under the Act and the Australian Privacy Principles.
Set out below is information that we are required to communicate with our customers. We have also supplied additional information about our company. By accessing our website and using our services, you consent to the terms of this Policy and agree to be bound by it. Your privacy matters to us, so whether you are new to Boujee Home Loans or a long-time user, please take the time to get to know our practices.
If you choose to register for our online seminars, we might use your personally identifiable information such as name, email address, phone number etc. for marketing, remarketing and retargeting purposes.
About us
Boujee Home Loans Pty Ltd (CRN 551945) and Prabhat Badal (CRN 551944) are Authorised Credit Representatives of NewCo Financial Services Pty Ltd (Australian Credit Licence No. 385054).
In this document, ‘Boujee Home Loans Pty Ltd’, ‘we’, ‘us’ and ‘our’ are references to Boujee Home Loans Pty Ltd and NewCo Financial Services Pty Ltd.
How to contact us
You may contact us during Australian Central Daylight Time (ACDT) business hours on the details below:
Phone: 0426450449
Email: [email protected]
Address: L6 68 Grenfell Street, Adelaide, SA, 5000
Your personal information
Your personal information and its protection are of utmost importance to us. When we refer to personal information, we mean information or an opinion from which your identity is apparent or can reasonably be ascertained. Personal information held by us may include your name, age or date of birth, current and previous addresses, telephone or mobile phone number, email address, bank details, professional job title or occupation, driver’s license number, passport details, and financial details. We may hold details of the products and services you have acquired from us or have inquired about (including their status) together with any additional information necessary to deliver those products and services and to respond to your inquiries.
The personal information we hold about you may also include credit information. Credit information is a subset of personal information and is information which is used to assess your eligibility to be provided with finance. It may include any finance that you have outstanding, your repayment history in respect of those loans, and any defaults. Usually, credit information is exchanged between credit and finance providers and credit reporting bodies. Personal information derived by a CRB from credit information held by the CRB that has any bearing on an individual’s creditworthiness and is or has been or could be used to establish the individual’s eligibility for credit is known as “CRB Derived Information”.
You may also need to provide personal information about other individuals to us for example, personal information about joint applicants, co-applicants or guarantors, your authorized representatives, or your accountant or solicitor’s contact details. If so, we rely on you to inform those individuals that you are providing their personal information to us, to ensure they agree to their information being provided to us, to advise them of this privacy policy and that we can be contacted for further information (see ‘How to contact us’ section).
If you choose not to provide certain personal information (i) we may not be able to provide you with the services you require or the level of service on which we aim to offer, (ii) we may be unable to tailor our offering to your preferences and (iii) your experience of our offering may not be as enjoyable or as useful.
How we collect personal and credit information
We may collect personal information in a number of ways, including but not limited to:
- directly from you, for example, when you provide information by phone, in application forms, or other agreements, or when you submit your personal details through our websites (e.g. during an application or via boujeehomeloans.com.au;)
- from your joint applicants, co-applicants or guarantors;
- when you visit our websites;
- from third parties such as our survey or competition websites, marketing websites, related companies, or CRBs;
- from your representatives, e.g. solicitors, conveyancers, builders, agents;
from referral partners, who refer your business to us; - from the organisations and entities identified under the ‘When we disclose your personal information section below, including our related entities;
- from publicly available sources of information;
- from our own records; and/or
- when legally required to do so — for example, in the provision of specific credit services.
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